FAQ

SHIPPING & DELIVERY

We are committed to getting your order to you fast, so you can enjoy it as soon as you can! We have a 2 day processing time! 

 

RETURNS, REFUNDS, AND EXCHANGES
We accept returns on a case-by-case basis within 30 days of your order arriving. Please contact us through our contact us tab, and tell us why you are unhappy with your product. In most cases we do not offer refunds or exchanges, but we do review each case and make a decision according to the circumstances. If your product arrives broken or damaged, we would be happy to exchange it for you! Photo proof of your product's damage will be required. 
 
TRACKING YOUR ORDER

We will send you an email when your order has shipped, with your tracking information. It is important to us that you are able to see where your products are at all times!

 

100% SECURE ORDERING 

Protecting your info is a top priority for us! Our ordering system is protected, to make your information as safe as possible!

 

OnePineHill's site was proudly created with Wix.com

onepinehill@yahoo.com  / 4062508793

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